Last week I was working at a client’s office helping entering receivables payments in Microsoft Dynamics GP. While entering I noticed that more often than not the cash account did not default. I realized that the customer card file had been set to pull the cash account from the customer instead of the checkbook.

Posted 2012
Last week I was working at a client’s office helping entering receivables payments in Microsoft Dynamics GP. While entering I noticed that more often than not the cash account did not default. I realized that the customer card file had been set to pull the cash account from the customer instead of the checkbook.
This is something I strongly advise against. If you use Bank Reconciliation to balance your checkbook, you could easily cause your balances to go out of balance if you do not pull the checkbook account from the checkbook ID rather than the customer ID.
In your Customer Maintenance Window, click on the Accounts button and at the top of the Customer Accounts Maintenance window you’ll see this option. (Note that you can look this up in mass using Smart List.)
ALWAYS USE THE GL ACCOUNTS FROM THEIR MASTER RECORDS TO HELP KEEP SUB-MODULES BALANCED TO THE GENERAL LEDGER!
(Belinda-ism)