Where’s the cash Account for this Microsoft Dynamics GP Cash Receipt?

Last week I was working at a client’s office helping entering receivables payments in Microsoft Dynamics GP. While entering I noticed that more often than not the cash account did not default. I realized that the customer card file had been set to pull the cash account from the customer instead of the checkbook.

Last week I was working at a client’s office helping entering receivables payments in Microsoft Dynamics GP. While entering I noticed that more often than not the cash account did not default. I realized that the customer card file had been set to pull the cash account from the customer instead of the checkbook.

Posted 2012

Last week I was working at a client’s office helping entering receivables payments in Microsoft Dynamics GP. While entering I noticed that more often than not the cash account did not default. I realized that the customer card file had been set to pull the cash account from the customer instead of the checkbook.
This is something I strongly advise against. If you use Bank Reconciliation to balance your checkbook, you could easily cause your balances to go out of balance if you do not pull the checkbook account from the checkbook ID rather than the customer ID.
In your Customer Maintenance Window, click on the Accounts button and at the top of the Customer Accounts Maintenance window you’ll see this option. (Note that you can look this up in mass using Smart List.)

ALWAYS USE THE GL ACCOUNTS FROM THEIR MASTER RECORDS TO HELP KEEP SUB-MODULES BALANCED TO THE GENERAL LEDGER!

(Belinda-ism)

 

Author: Belinda Allen

Belinda Allen (Microsoft MVP) is both a Microsoft Certified Professional for Dynamics GP (MCP) and a Microsoft Certified Trainer (MCT). She is also the co-founder of Smith & Allen Consulting, Inc. (www.saci.com), a business management software consulting firm for over 24 years. Belinda began implementing ERP systems so long ago that Windows was not an operating system, but an application. Larger businesses used old Main Frames with monitors that were Green and Black and smaller business did accounting by hand. Having seen the evolution that has taken place over the years from pieces of paper to analytics, Belinda still gets excited every time she helps a business improve. Belinda is also well known for her Blog www.BelindaTheGPcsi.com. Her blog is about sharing really useful information about the product quickly and succinctly. She has earned the nickname GP CSI because she excels at reviewing GP problems and figuring what went wrong and why. With followers all over the Globe she is able to share knowledge and achieve her mission: “To Improve the Lives and Business Success of my Followers.” In her time off, Belinda enjoys sailing, woodturning, crochet/knitting, sewing/quilting, reading and playing the ukulele (Belinda often participates in Ukulele Jams in NYC.)

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