Good Housekeeping offering Advice with Microsoft Dynamics GP?

On my flight home to NYC today I was reading through the July 2010 copy of Good Housekeeping and right there with how to organize your garage, how to load a dishwasher and how to strip paint off wood was a section on “How to Unfreeze Your Computer.” 

Originally posted in 2011 – But still relevant!

On my flight home to NYC today I was reading through the July 2010 copy of Good Housekeeping and right there with how to organize your garage, how to load a dishwasher and how to strip paint off wood was a section on “How to Unfreeze Your Computer.”

I read the small article and agree with it for most home users. The article said if your machine is frozen, press Ctrl + Alt + Delete keys to open the Task Manager and select the program that is “Not Responding” and “End task.” This is not bad advice.

BUT…. 

If the program “Not Responding” is Microsoft Dynamics GP (or Great Plains), do not be so quick to “End Task.” Since GP uses a SQL Server database, not all work is actually performed on your machine, some is performed on the server. If work is being performed on the server then GP may say “Not Responding” because it’s waiting for something (from the server.) Just be careful about ending task on GP.

Good Housekeeping is a great magazine, one of my favorite reads, but it is not intended to be your advisor on Microsoft Dynamics GP!

Author: Belinda Allen

Belinda Allen (Microsoft MVP) is both a Microsoft Certified Professional for Dynamics GP (MCP) and a Microsoft Certified Trainer (MCT). She is also the co-founder of Smith & Allen Consulting, Inc. (www.saci.com), a business management software consulting firm for over 24 years. Belinda began implementing ERP systems so long ago that Windows was not an operating system, but an application. Larger businesses used old Main Frames with monitors that were Green and Black and smaller business did accounting by hand. Having seen the evolution that has taken place over the years from pieces of paper to analytics, Belinda still gets excited every time she helps a business improve. Belinda is also well known for her Blog www.BelindaTheGPcsi.com. Her blog is about sharing really useful information about the product quickly and succinctly. She has earned the nickname GP CSI because she excels at reviewing GP problems and figuring what went wrong and why. With followers all over the Globe she is able to share knowledge and achieve her mission: “To Improve the Lives and Business Success of my Followers.” In her time off, Belinda enjoys sailing, woodturning, crochet/knitting, sewing/quilting, reading and playing the ukulele (Belinda often participates in Ukulele Jams in NYC.)

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